Self Confidence – having positive self esteem
Emotional self-awareness – understanding your emotions and their impact on others
Accurate self-assessment – evaluating your strengths and limitations realistically

Empathy – sensing other's emotions, understanding their perspective and actively being interested in other's concerns
Organisational awareness – building decision networks and navigating business politics
Service orientation – recognising and meeting customer needs

Self Control – controlling disruptive emotions
Initiative – seizing opportunities
Trustworthy – having honesty and integrity
Conscientiousness – managing self and responsibilities
Adaptability – adjusting to change and overcoming obstacles
Achievement orientation – driving to meet own high standard of excellence

Teamwork and collaboration – promoting and building teams
Developing others – developing the abilities of others through guidance and feedback
Influence – using a range of persuasive tactics
Visionary Leadership – taking charge and inspiring a compelling vision
Communication – listening skills and sending clear, convincing messages
Change Catalyst – initiating new ideas and leading others in a new direction
Conflict Management – de-escalating disagreements and facilitating resolutions
Building Bonds – cultivating and maintaining a network of relationships